BATTERY SWAP · OVERNIGHT · FIVE MARKETS
This service line delivered the uptime recovery documented in the Nordic operator 90-day case, and feeds the morning deployment handoff.
Your fleet is only earning when it’s charged.
Overnight swap and charging for shared e-scooters and e-bikes. Thermal cases, route-optimized crews, 24/7 dispatch. Live in Sweden, Norway, Denmark, Germany, Portugal.
The problem.
- Dawn fleet at 4% SoC — rides lost before 08:00.
- swap efficiency creeping down QoQ, agencies billing drive-time, not swap-time.
- Non-thermal cases in summer → failed cells → preventable warranty loss.
- The same three streets going dark at 06:30 every morning — no QA catching it.
What we do.
We run the overnight window as one operation. Crews are dispatched on routes built from your own ride data. Every battery travels in a temperature-controlled thermal case — we won’t load 40 cells into an uncooled van at 30 °C. Every swap is logged: timestamp, vehicle ID, crew ID, battery ID, SoC in, SoC out. You get one email at 08:00 with what happened, where it happened, and the three streets we’d flag.
How it runs.
- 22:00–01:00. Crews load depleted batteries into thermal cases at our bonded warehouse.
- 01:00–05:00. Route execution. Every vehicle flagged during the swap (damage, firmware, missing lock) gets a ticket before the crew leaves the street.
- 05:00–06:00. Charged batteries returned to warehouse, charging cycle starts.
- 06:00 check-in. Any street not within SoC target is escalated to morning deploy team.
- 08:00 report. Swap volume, SoC distribution, exceptions, three action items in your inbox.
What improves.
| Metric | Before | With Binny (median) |
|---|---|---|
| Morning SoC median | 46% | 72% |
| Swap completion rate | 94% | 99%+ |
| Cell failures / 1000 swaps | 3.1 | 0.8 |
| SLA dispatch breaches / month | 4 | 0 |
FAQ.
- Do you work with Segway, Acton, Okai hardware? Yes.
- Mixed chemistry (LFP + NMC) in the same van? Separate crates, separate routes.
- Who supplies the thermal cases? Client.
- Your warehouse or ours? Ours. Bonded, in every market.
- Scope? Let’s discuss on the call.
- Onboarding? 14 days from signed MSA. 9 days if already in market.
- Integrations? API-first. Your data stays yours.
Test our operations math against yours.
Book a 30-minute audit. We’ll benchmark your current swap efficiency and morning SoC against our portfolio. No deck.